Cloud One Limited - All products

✅ Zero Setup fee
✅ Cloud One SIP Trunk with Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time with initial setup.
✅ 2 Call Queues configuration with initial setup
✅ 2 Custom IVR Prompts with initial setup
✅ Up to 4 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of BCS subscription
✅ No License fee
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

✅ Zero setup fee
✅ Cloud One SIP Trunk with Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time with initial setup.
✅ 2 Call Queues configuration with initial setup
✅ 2 Custom IVR Prompts with initial setup
✅ Up to 6 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of BCS subscription
✅ No License fee
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of enhanced users must be equal to total users of your Cloud One Business Communications Suite

Annual Subscription License
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Call Centre Business Communications Suite
Annual Subscription License
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity

✅ No License fee
✅ Admin Portal
📆 1 Year Contract
✅ Cloud One PAYG 4SC SIP Trunk Subscription with 4 Cloud One Virtual Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
Cloudone Self Managed Business Communications Suite
https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

Only available to Managed Customers
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year

Get your customers to call you where ever they are located

✅ Admin Portal ⚙ Requires IP telephony technical expertise to setup & manage.
✅ No License fee
📆 1 Year Contract Term
✅ Cloud One PAYG 4SC SIP Trunk Subscription with 4 Cloud One Virtual Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

What unique features are included
✅ No License fee
✅ Admin Portal ⚙ Requires call centre technical expertise to install & manage.
📆 1 Year Contract Term
✅ Cloud One PAYG 4SC SIP Trunk Subscription with 4 Cloud One Virtual Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

Securely connect your own preferred carrier or on-premise VoIP Gateway SIP Trunk to your hosted communication system

2 Hours Training for 1 Supervisor )Minimum)

2 Hours Training for 5 Agents (Minimum)

1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)

1 Hour Training for 5 Users (Minimum)

One Time Setup Fee for each integration
​👉 Requires access to customer account of the respective vendor developer portal
👉 Free for Managed Systems if you provide the integration API Credentials from the respective developer portal with the correct mappings

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

1 line SIP phone with dual-port Fast Ethernet and PoE support
*Power adapters are sold separately

2-line SIP phone with dual-port Fast Ethernet and PoE support
**Power adapters are sold separately

2-line SIP phone with dual-port Gigabit Ethernet and PoE support
*Power Adapters are sold separately